Things going very wrong after Dynesys

[LC in UK]

GP has faxed Ortho Consultant with info about cervical spondylosis which was diagnosed over 20 years ago...(osteophytes). Have had intermittent problems with neck arms upper spine etc. since initial back injury in 1982.
Have advised various medics over the years that my arms and hands are numb when sleeping but nobody has taken any notice so I presumed it wasn't important.
GP is cross that I didn't tell the registrar about this at my appt. on 6th June but this guy wouldn't let me talk. Insisted on taking history and doing basic examination and then said they'd lost the CD with my MRI images on.
(which didn't show cord compression but I'm lined up for a lumbar spine probe in next 3 months)
Can now see that upper spine MRI IS important but getting the medics to do it is an uphill slog!
Meanwhile my legs get weaker and wobblier and the distance I can walk gets shorter and shorter.
Perhaps when I collapse in the street they might do the MRI !!